In a storm or flood emergency, call Vic SES on 132 500 and for any life-threatening medical emergencies call Triple Zero (000).

Explainer video on being safe during storms, floods, and heatwaves.

Five steps to preparing for extreme weather

Emergency Relief Centres

In the event of a large-scale emergency, Council may decide to open an Emergency Relief Centre.

During an emergency, you will be able to find information about any activated Emergency Relief Centres on our Emergencies and extreme weather webpage or via our social media channels.

Translation and Interpreting Service (TIS)

Call the TIS National Contact Centre on 131 450 for a phone translation service in over 150 languages.

If you require this information in an alternative format, such as large print, audio, or braille please contact us via Online Services or call 03 9209 6777.

Contact us

Our Emergency Management team is here to help.

Send us a message on My Port Phillip.

Phone: 03 9209 6777