Customer service counters

Visit our customer service counters for assistance, advice, planning and building related-matters, and to pay bills.
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St Kilda Town Hall is closing at 4 pm on Friday 28 June and opening at 1 pm on Monday 1 July.

Port Melbourne Town Hall will be closed Monday 1 July.

The closures are due to an end-of-financial-year system outage.

St Kilda

99a Carlisle Street, St Kilda 3182

Opening hours: 8.30 am to 5 pm, Monday to Friday.

Closed on public holidays.

Historic part of St Kilda Town Hall shown from the front in the day time

Port Melbourne

333 Bay Street, Port Melbourne 3207

Opening hours: 12 midday to 4 pm, Monday, Tuesday and Friday.

Closed on public holidays.

Exterior of Port Melbourne Town Hall in daytime

South Melbourne

208 to 220 Bank Street, South Melbourne 3205

Due to building safety and repair works, this customer service counter is closed until further notice.

Exterior of South Melbourne Town Hall at daytime