How to report and request graffiti removal in your area
Our street cleaning crews have been working hard, completing 4,136 graffiti removal jobs and removing 12,721 square metres of graffiti from July 2024 to January 2025. That’s just over 30 full sized basketball courts worth of illegal graffiti removed.
To ensure we keep improving our graffiti clean-up services, we frequently review our Graffiti Management Plan to ensure we can tackle illegal and offensive graffiti effectively with clear objectives and efficient processes.
How we respond to graffiti reports
Offensive graffiti is being removed with high priority by our graffiti removal services crew. They aim to remove reported offensive graffiti within 4 hours of being reported.
Other graffiti is typically removed within 10 days. Due to the high volume of requests and an increase in offensive graffiti, some requests may take longer.
How to report graffiti
Help keep our streets clean by reporting illegal graffiti (especially offensive graffiti) though:
- My Port Phillip (online reporting)
- Snap Send Solve (send pictures and location)
- Phone 03 9209 6777
Graffiti on private or third-party property
Unfortunately, Council cannot remove graffiti from:
- assets owned by utility and transport providers
- vacant properties
- construction sites
- laneways more than 10 metres from the street.
To report graffiti on these assets, contact the property owner directly. Visit our Graffiti Management page for a list of contact details.
Free graffiti removal kits
Residents can collect free graffiti removal kits from:
- St Kilda Town Hall
- Port Melbourne Town Hall
For more details on how to use these kits, visit the Graffiti Removal Chemicals website.
For further information on how Council manages graffiti, visit Graffiti Management.