Privacy Policy

Frequently asked questions on privacy

• What is personal information?

  Personal information is recorded information or opinion, whether true or not, about an identifiable individual.

  Personal information typically includes, but is not limited to the following:

  • Name
  • Address (postal and email)
  • Telephone (home, work and mobile)
  • Date of birth
  • Medicare number
  • Credit card and bank account numbers
  • Motor vehicle registration

• What are Council’s obligations?

  Under the Privacy and Data Protection Act 2014 (Vic), we have obligations in relation to how we collect, store, use and access personal information you provide to us.

  Council is required to set out in a document clearly expressed policies on its management of personal information. This document is based on the ten information privacy principles which regulate the handling of personal information.

  This document must be made available to anyone who asks for it. Council’s Privacy Policy is available in the document download section of this page.

• Who does the Act cover?

  The Act covers Councillors, Council staff, Contracted Service Providers. Non-government organisations that work for us under contract may also be obliged to comply, depending on the contract.

• Access to and correction of personal information

  Under the Freedom of Information Act 1982 (Vic) (FOIA), a person is entitled to seek correction or amendment of a document containing their personal affairs information, where they have obtained that document from Council under the FOIA, and they believe the information is inaccurate, incomplete, out of date or would give a misleading impression.

  Requests for amendment must:

  • Be made in writing and addressed to the:
    Senior Privacy and FOI Advisor
    City of Port Phillip
    Private Bag 3 St Kilda
    Vic 3182
    Email: helpprivacy@portphillip.vic.gov.au
  • Specify an address to which a decision notice can be sent by the person making the request.
  • Specify the matters in respect of which the person making the request believes the personal affairs information is inaccurate, incomplete, out of date or misleading.
  • Specify the amendments the person making the request wishes to be made.

• Cyber security at City of Port Phillip

  We take cyber security seriously. We make use of the latest technology to protect our systems and IT infrastructure, including:

  • spam and internet filters
  • application firewall
  • malware detection software
  • multi-factor authentication.

  To protect your data, we have cyber security policies and procedures in place for:

  • our staff
  • procurement of ICT hardware and software
  • network access
  • access to council buildings.

• Who do I contact if I believe the Council has dealt with my personal information inappropriately?

  If you believe we have breached the Information Privacy Principles, please contact Council’s Privacy Officer on 03 9209 6692 or via email helpprivacy@portphillip.vic.gov.au.