Weather Information

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Stay Safe

What to do after a storm, flood or heatwave

After a storm

  1. Keep listening to 774 ABC Melbourne for information and updates or use your smart phone or computer to access updated bulletins.
  2. Carefully check your house for damage. If you need help from VICSES, call 132 500.
  3. If your house is damaged, take photos and video of the damage. Contact your insurance company immediately.
  4. Stay clear of creeks, drains, pits, fallen trees, fallen powerlines and damaged structures.
  5. Ensure children are supervised.
  6. DO NOT release pets until you have assessed any potential damage
  7. If trees or branches have fallen around your yard and are not dangerous, contact your local tree service:  www.truelocal.com.au
  8. Have storm or wind damaged wiring checked by an electrician:  www.truelocal.com.au
  9. Check that your neighbours are alright.
  10. DO NOT go sightseeing. Sightseers may delay emergency services, or cause accidents.

 

After a flood

  1. Keep listening to 774 ABC Melbourne for information and updates or use your smart phone or computer to access updated bulletins.
  2. Return to your home, only if it is safe to do so.
  3. Check your house for damage. If you need help from VICSES, call 132 500.
  4. If your house is damaged, take photos and video of the damage. Contact your insurance company immediately.
  5. Wear protective clothing, as flood water can leave your home contaminated with sewage, animal waste and dangerous chemicals.
  6. DO NOT use matches, cigarette lighters or any other naked flame as there may be flammable gas trapped inside your home.
  7. Have an electrician check your wiring and sockets which may have got wet.
  8. Have any electrical item that got wet professionally tested prior to use.
  9. Have gas appliances inspected and cleaned to prevent a gas explosion or fire.
  10. DO NOT drink water from taps until the health authorities have deemed it safe. Drink only bottled or boiled water.

 

After a heatwave

  1. Open windows and blinds to allow fresh air to circulate through your home.
  2. Check on neighbours, family and friends.
  3. Keep hydrating.

 

Join the conversation

Share your experiences and any tips you think could help others respond to future heatwave, storm or flood events?  Visit our have your say webpage.  

 

For more information

For more information or if you require this publication in an alternative format, such as large print, audio, braille, or in a different language, please contact ASSIST on 9209 6777 or email assist@portphillip.vic.gov.au.

 

Printable information kit

Being safe during Storms, Floods and Heatwaves

 

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