E-scooter trial

City of Port Phillip are currently participating in a shared e-scooter trial in the municipality.

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E-scooter trial update

The Victoria Government conducted an e-scooter trial from December 2021 until October 2024. Following this state led trial it was determined that e-scooters that meet the regulations are now a legal form of transport. In addition, legislation was passed to permit the ongoing operation of shared e-scooters in local government areas that have agreements with operators.

City of Port Phillip is currently reviewing the performance of the trial of shared e-scooters to determine next steps for this service in the municipality.

Find out more at E-scooter road rules - Transport Victoria and Permanent E-Scooter Rules In Place Across The State | Premier

E-scooters have become a popular way to get around Port Phillip, with more than 1.5 million local trips taken since the trial began in February 2022. Operators Lime and Neuron provide shared e-scooters locally. This shared transport service helps provide a sustainable and affordable travel choice for our community. They increase local connectivity, especially for short-distance trips.

The trial has also allowed our Council to hear community concerns and provided insights into improvements required, such as addressing parking of e-scooters.

City of Port Phillip has recently installed 50 ‘no footpath riding’ decals at key activity centres and high streets to assist in educating riders about the road rules.

Using e-scooters

E-scooters should be ridden the same way as bicycles. Some ‘no riding’ or ‘go slow’ zones are in place across Port Phillip, where riding is restricted or speeds are limited – particularly in high traffic shared areas.

E-scooter riders must:

Be aged 16 years and over.
Not exceed the maximum speed of 20 km/h.
Wear a helmet at all times.
Follow traffic rules.

Fines and penalties apply.

For more information, visit E-scooter trial rules and penalties - VicRoads

Learn more about Melbourne’s e-scooter trial from the RACV.

Get in touch

Lime and Neuron are responsible for all aspects of their operations. Issues can be reported directly, 24 hours a day. Council monitors public reports and has an agreement in place with Lime and Neuron which stipulates timely resolution of issues.

Need to report an issue?

Reports can also be raised directly by scanning the QR code provided on each e-scooter, or using the contact details below:

Lime
1800 861 305
support-au@li.me

Neuron
03 4517 6860
melbournesupport@neuron.sg

Frequently asked questions (FAQs)

You can ride e-scooters within City of Port Phillip boundaries. These are clearly displayed in each of the operators apps.
If you attempt to ride outside of Port Phillip your device will gradually power down and you will need to return and park the device in Port Phillip or risk being fined.
E-bikes can still be ridden through the 4 participation councils – for more information see our Bike Share page.
E-scooters should be parked upright, without obstructing footpaths, and away from building lines.
Across our City, a series of No Parking Zones and Designated Parking Areas have been established in order to mitigate issues associated with obstructive parking. These are displayed to riders in-app.
Port Phillip is rolling out line-marked dedicated parking bays on footpaths at key activity centres and high streets to further improve safety outcomes and encourage good parking
- Commercial operators must have an agreement with participating councils.
- E-scooters are limited to roads (up to and including 60km/h), bicycle lanes, bicycle paths, separated and shared paths (on the bicycle side, if specified)
- E-scooters are not permitted on footpaths (other than shared paths)
- E-scooters must have a maximum speed of, and not travel in excess of 20km/h. Devices capable of exceeding 25 kilometres per hour are not classified as e-scooters and are still illegal.
- E-scooter riders will be subject to blood alcohol content and drug use restrictions applying to other motorists under the Road Safety Act 1986.
- E-scooter riders must be at least 16 years of age
- E-scooters are generally treated in the same way as bicycles in relation to brakes, warning device (bell), lights and reflectors
A full list of the road rules for the trial and related penalties can be found on E-scooter road rules - Transport Victoria.

E-scooter trial

E-scooter trial update

Using e-scooters

Get in touch

Need to report an issue?

Lime

Neuron

My Port Phillip

Lime

Neuron

Frequently asked questions (FAQs)

Can I ride shared e-scooters between different council areas?

Where can I park a shared e-scooter?

What other guidelines apply for shared e-scooters?

How can I find out more about their utilisation locally?

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