Reuniting lost and found pets
If you've lost a pet, the most important thing to do is ensure its registration details with Council and the details on the microchip are up to date. When a pet is found, we will scan the microchip and contact the registered owner.
Double check the phone listed on the microchip is answerable, not on silent and has no blocks on incoming calls. While your pet is missing, you should answer any calls, even if they are from unknown numbers.
What should I do if I have found a pet?
Call us straight away on 03 9209 6777 if you have found a dog or cat, or see a dog roaming alone. We will collect the animal. We can usually contact the owners by using the microchip or registration tag number and get the pet home. It is important to report any found pets to Council as we have the best resources to get pets' home. We will attend to lost pets outside business hours too.
Why is it important to report a lost pet?
You may not want to see a lost pet impounded. But you are required by law to deliver the cat or dog as soon as is reasonably possible to Council, to a person or body which has an agreement with Council (such as The Lost Dogs' Home) or a vet. If you don't report it, it is less likely the pet will be reunited with its owner. Owners usually check the pound.
Council is here to help, and our animal management officers love pets as much as you do. Our priority is to get the pet home.
Contact us
Our Animal Management team is here to help. Get in touch if you have questions or would like a print version of any files.
Send us a message on My Port Phillip.
Email: pets@portphillip.vic.gov.au