Parking permits

Only our registration-based parking permits (resident, combined resident and foreshore and foreshore) are switching to digital.

Visitor Permits are not changing and will remain as a laminated permit that must be displayed in the vehicle to be valid.

Foreshore Club, Community Service, Tradesperson and Temporary permits are not affected and will remain as physical permits.

From 2 June 2025, the next time you renew your permit, instead of displaying a sticker on your vehicle, your resident, foreshore and combined permit will be registered digitally.

You can continue to manage your parking permit details through the My Parking Permits function on our online portal, My Port Phillip. Or we can do it for you over the phone or at our ASSIST counters.

You can also manage all current and future permit details through the My Parking Permits function on our online portal – My Port Phillip.

If you have applied for a resident, combined resident and foreshore or a foreshore parking permit, your vehicle has digital coverage while we process your application. If we need more information in order to approve your application we will contact you via email. Once your permit has been approved you will receive a confirmation email.

If you have applied for a Visitor parking permit, we will mail your permit to you.  To find out more about wait times, please visit our Visitor parking permit webpage.
Please note: this type of permit is only valid when displayed in your vehicle.

Existing permit stickers must continue to be displayed as required.

If you need to make changes to an existing registration-based permit (such as changing registration or moving to a new house) you will need to return your permit.

No. Once you renew your permit it will be issued as a digital permit.

Our Parking Enforcement Officers already use digital devices to scan number plates to check whether a vehicle holds a valid permit. They will keep doing this.

If you suspect vehicles are illegally parked in a restricted street, please notify us via Snap Send Solve, by calling ASSIST, reporting via our website or My Port Phillip, and Officers will attend and check all vehicles in the street and surrounding location to ensure vehicles are permitted to park there. 

Keeping your parking permit online makes it easier for you to manage your permit. Digital permits offer better security, safeguarding against loss or theft, are environmentally friendly and eliminate the need to peel stickers off your windscreen.

A digital permit system provides our Parking Services team with valuable data in relation to areas where there is a higher incidence of vehicles parking illegally, enabling them to increase parking patrols accordingly.

If you have another question about the transition to digital parking permits, ask us on My Port Phillip or call our ASSIST Customer Service Team on 03 9209 6777.